Frequently Asked Questions.

V-SHAPE is exclusively sold at V-SHAPEUS.COM 

Check out the V-SHAPESize Guide page for measurements.

Yes, please visit our Returns Center to initiate a return for store credit. Once your return is received at our warehouse and processed, you will receive a store credit to use for future purchases. 

Visit our Returns Policy for more detailed information.

If your tracking number shows your package was delivered but you did not receive it. You have the option to initiate/ file a claim through USPS: or UPS File a Claim | UPS - United States

You may also call your local USPS or UPS location for additional help.

Once your order has been shipped and tracking information has been provided. V-Shape reserves the right to not be responsible for any lost or stolen packages.

We accept Visa, MasterCard, American Express, and Discover cards. Your card will be charged once your order has been shipped. You can also choose to pay with PayPal.

Yes, we now offer shipping from Mexico to Mexico! 


              Terms & Conditions

              Demati supplies products listed on the Demati, and Demati websites, and in our stores under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy and Cookie Policies carefully before using any of our websites, or ordering from us.

              The Terms and Conditions apply to your use of any Demati website and to any products you purchase from them; regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in store

              We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you, by us in writing (via email), and on this page.

              The headings in these Conditions are for convenience only and shall not affect their interpretation.

              We recommend that you print and keep a copy of these Terms and Conditions for your future reference...